We carry Sundance Spas and we have been in business since 1988. Mirage has won the exceptional customer service award every year. You can purchase hot tubs that are new, factory 2nds, used and reconditioned. We also have all hot tub related chemicals, accessories and covers. We also have pool chemicals
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Interview Q&A
How long have you been in business?
We began in 1988.
What is your primary product or service?
Mirage has always carried Sundance Spas and we have top rated factory certified service technicians.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I have a family of entrepreneurs and while working at a hot tub/spa store during college I began saving up enough money to open up my own store here in St. Louis.
How do you differentiate yourself from other businesses in your category and area?
Mirage is a hot tub only store, we do not sell pools so we are devoted to the hot tub/spa owner. We have an educated staff that provides excellent customer service. We find out what you need to best fit a hot tub for you. We have many options from new, factory 2nds, reconditioned and used hot tubs/spas.
How many locations do you have and do you have plans to expand?
We have one centrally located store in Kirkwood and we are in the same building as Fortel's pizza. We do not plan to expand to other locations.
Provide detailed directions to your location
Mirage Spa is at 469 N. Kirkwood Road (which is Lindbergh road) and it is halfway between highways 44 and 40/64. We are on the west side of the street by Walgreens and we have a teal colored awning. Our closest cross street is Essex which is 2 blocks north of our location.
What type of payments do you accept?
We accept cash, Mastercard, Visa, Discover and checks. We also provide financing options of 90 days same as cash, 1 year deferred interest/payment and 5 year financing.
Which areas do you service?
We service Sundance Spas within a 50 mile radius of our store in Kirkwood.
Who owns your company or runs daily operations?
The Port family has always owned Mirage spa. We are involved in the daily operations of the store.
What are your hours of operation?
We are open Monday through Friday from 9am to 6pm, Saturdays from 10am to 4 pm and we are closed on Sundays. You may call us to set up an appointment if these times are not convienent for you!
William Robert on 3/27/2013 11:07:53 AM
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